Privacy Policy
Last updated: June 2026
Who we are
Renovate Build Landscaping is a landscaping and renovation company based in St Austell, Cornwall, UK. Our website address is rbl.builders. You can contact us at hello@rbl.builders or on 07508 242739.
What information we collect
When you submit a quote request through our website, we collect:
- Your first and last name
- Your email address
- Your phone number
- Details about your project that you choose to share
We do not collect payment information through this website.
How we use your information
We use the information you provide solely to:
- Respond to your quote request
- Communicate with you about your project
- Send you information relevant to the services you enquired about
We will not use your details for unrelated marketing without your explicit consent.
How we store your information
Quote request data is processed via GoHighLevel (leadconnectorhq.com), our CRM platform. Data is stored securely and access is limited to our team. We retain your contact details for as long as is necessary to manage your enquiry and any resulting project relationship.
Third-party services
Our website uses the following third-party services:
- GoHighLevel: CRM and form submission processing
- Google Fonts: font delivery (Manrope and Sora typefaces)
- Microsoft Clarity: website analytics, including session recordings and heatmaps, to help us understand how visitors use our site and improve it
These services have their own privacy policies which govern their use of data.
Your rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
To exercise any of these rights, contact us at hello@rbl.builders. We will respond within 30 days.
Cookies
We use Microsoft Clarity, a website analytics tool, which sets cookies to understand how visitors use our site (for example, which pages are visited and how people navigate around them). Clarity masks personal information in session recordings by default and does not use the data for advertising. You can read more in Microsoft's privacy statement. If you would prefer not to be tracked, you can use your browser's cookie settings or a tracking-blocker extension to opt out.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at hello@rbl.builders.